Fractional COO · Portland, ORHat Rack logo

It's Time To Hang A Hat.

Fractional COO solutions for busy small business owners and entrepreneurs. Say goodbye to overwhelm — and finally take the operational load off your plate.

Molly working on a creative photo shoot

Sound familiar?

If any of this hits a little too close to home…

You're not alone — and you're not broken. You just need someone to take the operational load off your plate.

Your business runs you

Instead of you running it. The treadmill never stops and weekends disappear.

Processes live in your head

Nothing is documented. If you stepped away tomorrow, things would unravel.

Drowning in admin

The to-do list keeps growing and the important work keeps getting pushed.

Redoing the same tasks

Every week the same fires, the same questions, the same manual work.

Too in the weeds to plan

You know you should be thinking about growth — but there's no time to look up.

No systems, no scale

You can feel the ceiling. Without operations, hiring or growing feels risky.

How I Help

A six-month overhaul of how your business runs.

1:1 tailored support, weekly or bi-weekly calls, custom SOPs, training videos, and systems reviews — built around your business, not a template.

Systems & SOPs

Documenting and building repeatable processes — so the business doesn't live in your head.

  • Custom SOPs & playbooks
  • Training videos & guides
  • Workflow mapping

Operations & Admin

Taking the day-to-day operational load off your plate so you can lead, not firefight.

  • Inbox & calendar systems
  • Vendor & contract mgmt
  • Tools & tech setup

Growth & Strategy

Planning, financial review, and project management to help you scale with confidence.

  • KPIs & dashboards
  • Budgeting & forecasting
  • Project leadership

What's a Discovery Call?

A free 30-minute conversation where we break down what your business needs most. No pitch — just clarity on where you're stuck and how I can help you hang the hat.

Book a Discovery Call

Packages

Right-sized support for where you are.

From a single working session to a full six-month operations partnership.

The Power Hour

$250

one-time

A focused 90-minute strategy session to untangle your biggest operational bottleneck.

  • Pre-call questionnaire
  • 90-minute working call
  • Written action plan with prioritized next steps

Best for: A specific problem you need solved fast.

Book a Call

Operations Audit

$575

package

A behind-the-scenes tune-up to find what's slowing you down.

  • Comprehensive workflow review to spot bottlenecks
  • Customized action plan to simplify your day-to-day
  • 60-minute 1:1 consultation to walk through findings
  • 30-minute follow-up to fine-tune

Best for: Getting a clear picture of where your operations need TLC.

Let's Get Started

Systems Set Up

From $2,000

per project

A done-for-you project package to get a specific system built and running.

  • 90-minute mapping session
  • Templates to guide your new processes
  • SOP guide plus training videos
  • 4 weeks of hands-on support
  • 60-minute support meeting

Best for: A defined systems project with a clear start and finish.

Find Out More
Most Popular

Fractional COO

From $2,500

per month · 6-month engagement

Your experienced operations leader without the full-time hire. A top-to-bottom overhaul over six months.

  • 1:1 tailored support
  • Weekly or bi-weekly calls
  • Done-for-you systems (SOPs, docs, training videos)
  • Strategic planning & KPIs
  • Budgeting & financial oversight
  • Vendor & contract management
  • Process improvement & team support

Best for: Owners ready to stop being the bottleneck and build a business that runs and scales.

Book a Discovery Call

Tools I Navigate

Already running on these? So am I.

I can step into your existing stack — no rebuilds, no rip-and-replace.

QuickBooks Online
Wave Accounting
Practice Ignition
DEXT
Google Suite
Wix
Buildium
Double
LearnWorlds
Thinkific
Skool
Microsoft Teams
Mailchimp
MailerLite
Asana
Trello
Notion
ClickUp
Claude AI
ChatGPT

Don't see your tool? I learn fast — let's talk.

Molly Malone, founder of Hat Rack

About Molly

Hi, I'm Molly — your hat-hanger-in-chief.

I've spent a decade as an executive assistant and chief of staff supporting CEOs and small businesses — building the systems, structure, and strategy that let leaders breathe.

My background spans project management, executive support, strategic planning, financial acumen, and client service. I created Hat Rack because I kept watching brilliant solopreneurs and small business owners get buried by the very thing they built.

You shouldn't have to choose between your business and your life. Let's fix that.

Molly Malone signature
Based in Portland, Oregon

Kind Words

Founders who finally hung the hat.

"I worked with Molly during a period of rapid growth. She is always organized and professional in dealing with clients, and has good insight into heading off potential problems. She was a lifesaver during a difficult time."
Joseph Howton, MD
Compressed Air Medical Services, LLC
"With over 10 years since startup, our operations have escalated beyond our ability to manage every detail, and Molly came to us fully prepared and deeply experienced in how to fulfill our needs. Working with Molly is a joy and we feel so fortunate to have her on our team. Highly recommend!"
James Kelley
Changeworks Institute
"Molly has been extremely helpful, not only with the work that she has done for me, but also with helping me to do my job better. As a functionally disorganized person whose focus is always on the creative side of my business, Molly has created a much more streamlined process between myself and my clients in terms of planning and scheduling."
Jake Pooler
Acolyte Tattoo
"A lot of times I get dragged into the grit of the day to day grind where I feel like the business is running me instead of me running my business — Molly gets this and she can see where entrepreneurs need that space addressed. It's intrinsic for her and it shows!"
Ashley Ramona Preece
Glasshaus Gardens

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